Privacy Policy

Last updated: January 2026

1. General Information

This privacy policy describes how santehnikisziepniekkalns.lv ("we", "our") collects, uses, and protects your personal data when you use our website and services.

We are committed to protecting your privacy and processing your personal data in accordance with the European Union General Data Protection Regulation (GDPR) and Latvian data protection legislation.

2. Data We Collect

We may collect the following personal data:

• Contact information: name, phone number
• Address details: district, street, building, apartment
• Service information: problem description, urgency level
• Technical data: IP address, browser type, visit time (automatically)

3. How We Use Your Data

We use your personal data to:

• Contact you and provide the requested plumbing services
• Schedule and organize visits
• Improve our website and services
• Ensure website security

4. Legal Basis

We process your data based on:

• Contract performance: to provide you with requested services
• Legitimate interests: to improve our services and website security

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Typically, we retain contact information for no longer than 2 years after the last service provided.

6. Data Security

We use appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption.

7. Data Sharing with Third Parties

We do not share your personal data with third parties for marketing purposes. Data may only be shared with:

• Service providers who help us operate the website
• When required by law or law enforcement authorities

8. Your Rights

Under GDPR, you have the following rights:

• Right of access: request information about your data
• Right to rectification: correct inaccurate data
• Right to erasure: request data deletion
• Right to restriction: limit data processing
• Right to data portability: receive your data in a structured format
• Right to object: object to data processing

9. Cookies

Our website uses minimal technical cookies necessary for website functionality. We also use analytics tools (Umami) to understand how visitors use our website. These tools do not collect personally identifiable information.

10. Changes to Privacy Policy

We may periodically update this privacy policy. Significant changes will be published on this page with a new date.

11. Contact Information

If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us using the contact form on our website.